Responsible Gaming

Gaming Should Be Fun, Not a Financial Solution

Online pokies should be enjoyed as entertainment only. They are games of chance with built-in house advantages, and should never be viewed as a way to earn money or solve financial problems. Play responsibly and within your means.

Age Verification

In New Zealand, you must be 18 years of age or older to participate in online gambling activities. It is your responsibility to ensure you meet this legal requirement before playing. Underage gambling is illegal and harmful.

If you are under 18, please do not use this website or any online pokies services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses by gambling more to recover money lost
• Gambling with money intended for bills, rent, or essential expenses
• Hiding gambling activities or lying to friends and family about how much you gamble
• Feeling anxious or irritable when you cannot gamble
• Gambling for longer periods than intended
• Neglecting work, study, relationships, or hobbies due to gambling
• Borrowing money to gamble or gambling with borrowed funds
• Unable to stop or reduce gambling despite wanting to
• Using gambling to escape problems or negative emotions
• Experiencing financial difficulties related to gambling

If you recognise any of these signs in yourself or someone you know, help is available.

Self-Help Tools

Responsible online casinos and pokie sites offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Session Time Limits: Set automatic reminders or session cut-offs to limit how long you play
• Reality Checks: Enable pop-up notifications reminding you how long and how much you've been playing
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites to take a break or stop entirely

Use these tools proactively to maintain healthy gambling habits. Most reputable operators will provide these features.

Support Organisations & Resources

If you or someone you know is struggling with problem gambling, support is available. Here are organisations you can contact:

New Zealand

• Gambling Helpline (Aotearoa)
  Free, confidential support for problem gambling
  Phone: 0800 654 655
  Available 24/7
• Problem Gambling Foundation
  Support and resources for problem gambling
  Website: www.problemgambling.org.nz

International Resources

• GamCare (UK) – www.gamcare.org.uk
• GamStop (UK Self-Exclusion) – www.gamstop.co.uk
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – www.responsiblegambling.org
• National Council on Problem Gambling (USA) – www.ncpgambling.org

Get Help Today

If gambling is causing problems in your life, please reach out for help immediately. There is no shame in seeking support—problem gambling is a recognised condition and recovery is possible with assistance.

Contact the Gambling Helpline on 0800 654 655 (available 24/7) or visit www.problemgambling.org.nz for support tailored to New Zealand.

You can also speak with your GP, a counsellor, or a trusted friend or family member about your concerns.